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Team Lead-business Development || Mattsenkumar LLC

3 - 8 YearsGurgaon

Posted: 27 days ago

Job Description

  • Collect and analyse data on companies demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product/services demands
  • Provide competitive analysis on various company market offerings, identify market trends, pricing/business models, sales and methods of operation
  • Prepare reports of findings, illustrating data graphically and translating complex findings into written text
  • Forecast and track marketing and sales trends, analysing collected data
  • Seek and provide information to help companies determine their position in the marketplace
  • Understand organisation business objectives. Provide inputs in designing BD/Sales outreach to discover prospective clients preferences
Market Engagement:
  • Support in the production of marketing collateral, including presentations and case studies
  • General research function on intel in support of organisation competitors Eco-System

Solutions architecture:
  • Monthly/Quarterly competitor analysis and market changes/ influencer for organisation product and services
  • Key clients, key prospects, and background/info on key decision makers / influencers

Salary: INR 3,00,000 - 8,00,000 P.A. Transport reimbursement + Medical allowances
Industry: KPO / Research / Analytics
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Team Leader -(NonTechnical)
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Skills, Knowledge and Leadership Behaviours
  • Knowledge of contact centre outsourcing 
  • Confidence and excellent communication skills (written and verbal); advanced command of the English language
  • Intermediate to advanced Microsoft office package skills particularly power point and word
  • Self-starter 
  • Able to use a level of judgement to prioritise workload and    meet tight deadlines
  • Strong organisational and planning skills
  • Strong Team Player
Entry Criteria
  • Graduate level with relevant degree / studying for relevant degree or, MBA in the marketing and business studies
  • 3 years of experience working in outsource contact centres
  • Previous experience of in a similar role supporting an onshore/offshore business or other international business 

Company Profile

MattsenKumar Services Pvt. Ltd
MattsenKumar Services Pvt. Ltd
Outsourcing with MattsenKumar ("MK") means more than "just" competent, cost effective service delivery, it also means partnering with a fully transparent, goal oriented, winning team that constantly strives to raise the bar for its' clients-and does! With over thirteen (13) years of providing third party quality for a wide variety of Fortune 500 clients through their exclusive partnership with HyperQuality, ensuring top quality in all output is a huge part of MK's DNA--and these quality extras are built into their support model. Through our Business Insights team, in addition to successful transactional output, we also offer business analytics and assessment to further enhance our value proposition. A commitment to ensuring maximum protection of client data is demonstrated through several successive years of being PCI CERTIFIED -- MK's clients deserve nothing less.
View Contact Details+
Contact Details

Recruiter Name:Bharat

Contact Company:MattsenKumar Services Pvt. Ltd


Address :34, Sector 19, Udyog Vihar, Phase IV, Gurgaon